Shipping Policy
Last Updated: [Date]
1. Processing Time
- Orders placed before 12PM EST ship same business day
- Weekend/holiday orders process next business day
- Custom/personalized items may require 1-2 additional days
2. Domestic Shipping (U.S.)
- Standard: 3-5 business days ($5.95 or free over $50)
- Express: 2-3 business days ($12.95)
- Overnight: Next business day ($24.95, order by 11AM EST)
3. International Shipping
- Available to select countries
- Delivery: 7-14 business days (varies by destination)
- Duties/taxes calculated at checkout
- Carrier: DHL International
4. Order Tracking
- Tracking number emailed upon shipment
- Real-time updates available
- Delivery notifications via email/SMS
5. Shipping Restrictions
Some products cannot ship to:
- PO Boxes/APO/FPO addresses
- Certain international destinations
- Restricted states (alcohol-based products)
6. Special Handling
- Temperature-sensitive items ship with ice packs
- Fragile items packed with extra protection
- Gift wrapping available (+$4.95)
7. Delivery Issues
For problems with delivery:
- Check tracking information first
- Contact carrier directly if package shows delivered
- Report unresolved issues within 7 days via inglotcosmeticsusa.com
8. Address Changes
- Must be requested before order ships
- No address modifications after shipment
For full details and current shipping alerts, visit our Help Center at inglotcosmeticsusa.com.
Delivery times are estimates only. During peak seasons or unforeseen circumstances, delays may occur.